Surface Area
HOW IT WORKS

From your business systems
to their conversation.

One implementation and management partner, from your first use case to the work that comes after launch.

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THE ENGAGEMENT
01

Define & build.

Start with a customer need worth solving.

We work with your team to choose a focused journey, understand your systems, and implement an app around your brand.

  • Use-case scoping and experience design
  • Data and business system integrations
  • Development, testing, and a working demonstration
02

Prepare & launch.

Give the experience a considered debut.

We adapt the implementation to each surface and work through the testing and submission steps needed to bring it to customers.

  • Platform-specific app preparation
  • Customer journey and error-state validation
  • Launch coordination and submission support
03

Monitor & evolve.

Keep the experience moving with your business.

We monitor the agreed app and integration scope, investigate issues, and improve the experience as your business and AI surfaces change.

  • Integration and app health monitoring
  • Maintenance and issue investigation
  • Experience updates and ongoing iteration

Deliverables, timing, and ongoing management scope are defined together before implementation.

THE TECHNOLOGY, SIMPLY

Connected systems.
Coherent experiences.

A conceptual view of the app architecture. We tailor the connections to your stack and the surfaces you choose.

Business knowledge comes from your systems.

Product details, service information, and availability stay grounded in your systems.

Customer context has a clear source.

Relevant preferences and account information support personalized experiences, with the required customer permission and account connection.

Your customer stays in control.

Customers review important details before a purchase, booking, or account action. Consequential actions require their confirmation.

ACROSS SURFACES

Go where the
conversation happens.

We scope each surface on its own terms, including its experience, integration, and distribution requirements.

ChatGPT

Bring a useful business experience into the conversation.

Claude

Connect useful brand experiences to customer intent.

Gemini

Explore the right app experience for your customers.

Meta Muse

Plan the integration and experience for the surface.

xAI Grokbot

Adapt the app to the platform’s supported interactions and launch path.

Delivery scope reflects Surface Area’s offering. Features, memory, checkout, and public availability depend on each platform; logos and names do not imply partnership.

YOUR NEXT CHAPTER

Let’s find your
AI surface.

See what an AI app could look like for your brand.

Request a demo